What Our Customers Are Saying.
For the past 10 years, when it comes to customer satisfaction, we've received high marks across the board from group members, hospitals, employers and providers.*
* Satisfaction results based on calendar year 2013 research. BCBSAZ conducts satisfaction studies with a statistically valid sample of customers on an ongoing basis. Research was conducted as a telephone survey through an independent research vendor. Annually, approximately 900 medical members participate in studies related to member satisfaction.
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